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- All returns must be shipped by customer within 14 days of receiving shipment.
- The customer is pesonally responsible for paying for return shipments and costs.
- All returns must have autorization number provided by Do it White Inc. prior to return shipment. Please contact us to obtain the authorization number!
- All items must be returned in original, unopened packaging to receive credit. No credit/exchange/refund on opened, installed or assembled products.
- Assembled products as well as special order, clearance, toe-kicks, panels, hinges are considered final sale and are not eligible for returns.
- Replacements will be sent ONLY when claims are finalized and approved.
- Qualifying returns will incur a 50% restocking/handling/processing fee.
- Qualifying cancellations (orders have not shipped) will incur a 30% restocking/handling/processing fee.
- Do It White is not be responsible for any lost return items.